Be aware that some countries don’t have a star rating at all, with no organizations that check for star rating. Often hotels at those countries assign a fictitious star rating (usually as high as they want) even though the hotel is not deserving of the rating. Moreover, there are many hotels that are a certain star rating, but are not really deserving of it.
I was recently dining for breakfast at Rooftop by JG in the Waldorf Astoria in Beverly Hills, seemingly a 5-start hotel. I was hoping to get some oatmeal, but I did not see it on the menu. I asked the waitress, and was floored to find out that it was not available anywhere in the hotel, and she didn’t even bother to see what she could do to accommodate such a simple request. I quickly ascertained that Rooftop by JG will happily charge you top dollars yet it doesn’t offer such a basic food staple as oatmeal. Following up via email with David Eaton, the General Manager at Rooftop by JG, didn’t yield much results aside from a fairly vanilla response to my experience that, incidentally, totally ignored the mention of oatmeal. Perhaps the pretentiousness of the hotel holds it from offering such a “peasant” meal as oatmeal. A 5-star hotel in the US that does not have oatmeal, is not one that is worthy of a 5-star rating.
Yet just a few steps across the street lies The Peninsula Hotel with its rooftop dining. I went there for breakfast the following day, and saw that its menu didn’t include oatmeal either. However, upon asking the waiter, he immediately said they could make oatmeal for me, and indeed they did. This is a mark of a 5-star hotel, and for that, unlike the Waldorf Astoria in Beverly Hills, The Peninsula Hotel deserves its 5-star rating. This is just a simple, very plain example of hotel rating, and whether it really is earned. At the end of the day, a 5-star level service and experience depends on the management at the hotel and training of staff to accommodate, within reason, the guests at the hotel.
I stayed at the 5-Star Las Ventanas al Paraiso in Los Cabos, Mexico, where my suite had its own butler. One day I asked for a little bit of Papaya, and a short while later received a huge platter of Papaya that could easily serve multiple people. Talk about amazing service!
No matter which hotel you choose, being aware of it’s star or diamond rating will allow you to make a better decision for you, your family, and for your budget (if you have a budget). If money is no object, as the old saying goes, a 5 or even a 7-star hotel, would definitely be a way to go if you really want to get personal attention and much TLC. As we are, hopefully, moving away from the worldwide closures of the pandemic caused by China’s Wuhan Virus back in 2020, now is the time to start planning your next trip. Time will tell how things will shape up as we look forward towards a recovery for the tourism industry and world traveling.
Bon Voyage and Safe Return.